Billing/Payments

“UNFORTUANTELY WE CANNOT SIGN UP NEW CUSTOMERS UNTIL FURTHER NOTICE –OUR RESIDENTIAL WEEKLY ROUTES ARE AT CAPACITY.”
While we make every effort to keep our rates as low as possible, we only increase
our rates as cost of living & landfill rates increase. Below you will find the fees
associated with the different methods of payment. We hope you understand and
apologize for any inconveneience this may cause

Current Policies:

  • We do not put accounts on “HOLD” for customers that are not home for
    extended time.
  • If your bill goes delinquent long enough that your curb cart is removed and
    you wish to resume service wanting your curb cart returned there is a $15.00
    re-set fee.
  • If you bill goes delinquent for up to a week or more there will be a late fee
    assessed:
  • Quarterly billed customers: $10.00 late fee (you may also be asked to pay
    yearly if delinquent more than one time)
  • Yearly billed customers: $35.00 late fee
  • Commercial monthly billed customers: $10.00 late fee
  • Any new accounts will be asked to pay for at least a year in advance.

PAYMENT METHODS FOR ROUTE CUSTOMERS
Online payments:
The fees for debit/credit payments are impacting our ability in keeping our service rates down for online payments. From the grocery store to online payments, costs are rising. The same is true for card processing fees. To do your part and help us keep service rates fair, and to comply with the changes to credit card company policies, we would like to request you, our customers to make a one-time or an auto-pay payment by checking/savings account. Only if the payment is declined for any reason is a $6.50 fee applied to the customer’s account. To make a payment online use the website “TrashBilling.com” and use your I.D. number on your invoice.

Phoned in payments:

  • We accept Debit/Credit cards for payments with a 4% processing fee to be applied to the customers total.
  • No checking/savings account payments accepted over the phone.

    • Walk in payments from route customers:

  • After hours there is a drop box on the gate to place payments in.
  • Cash is accepted. (no coins)
  • Debit/Credit cards accepted with a 4% processing fee to be applied to the customers total.
  • Credit cards are accepted with the 4% processing fee to be applied to the customers total.

    • Walk in payments from drop off customers:

  • Cash is accepted (no coins).
  • Debit/Credit cards accepted with a 4% processing fee to be applied to the customers total.
  • No checks.